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About Us

Give better a try

We humans appreciate effort. We appreciate people who are always trying for better. And while we know insurance companies sometimes don't have much personality, at 123.ie, we have more than enough personality to share around. We are a company with a workforce of young, vibrant and diligent human beings.

We are resourceful, friendly, confident, fun, creative, energetic and innovative.

And it's hard for us to show that we're trying for better every day, every contact and every chance we can, to make insurance better for you.

So our tagline 'Give better a try', is as much for you to check us out, as it is for us to challenge ourselves every day to find new and better ways to make insurance, well, better.

Better people

At 123.ie, we carefully select our people, give them intensive training and experience and oodles of practice dealing with all types of situations and requests. And what's more, we're constantly reviewing how we can make it better.

Our people will give you the best advice about what's best for your own situation. And if you have any questions on your cover, or how to get your cert and disk, you can call us.

Better website

We work hard to make getting a quote a quick and easy process. We look to improve it continuously and when you get a quote from us, we'll give you a handy follow-up email so you can retrieve it. Whether you're on mobile or on a laptop, we want getting a quote for motor, home and travel insurance to be the best it can be.

And if you're already a customer (and thank you for that), it's only 3 clicks to renew with us and you don't need a pin or account numbers. We'll send you a reminder when your insurance is up.

And with My123, you can manage your policy online through your own personalised account. 

  • Update your policy if you’ve bought a new car
  • Add another temporary or permanent driver
  • Get covered on a temporary vehicle if your car is in the garage

All of these changes can be made 24/7. No need to call, no wait times. It’s Insurance, your way.

So if you've any feedback on our website, do drop us a line at marketing@123.ie.

But it's great us sitting here in Dundrum telling you we're great. We're trying but we know we can't get it right all the time. So here's some of our customers who did give us good feedback.

Don't Just Take Our Word For It!

Friendly, understanding and helpful. Flawless service.
Michelle Murphy.

 

Super service speedy turnaround, great price means happy customer.
Rosalinda, Dublin 15. 

 

Changing my policy was so easy to do and it’s great now that you can email the certificate.
Oct '17

 

Very professional service and really user friendly website.
T Linehan Limerick.

 

Very easy to deal with. …. Done it all online in a few easy steps. Would 100% recommended it to a friend.
Melissa Duggan, Cork.

Open Sat and 24 Hour Claims Service

Yes, we're open on Saturday because we know when you go to change/buy a new car you will be collecting it on a Saturday. Or perhaps it’s the only quiet time in the week to get your insurance sorted.

Whenever you have a query, our team in Dublin are just a phone call away and are here to help, Monday to Saturday. But if the worst should happen, we're here with our 24 hour claims service on (01) 290 1000.

Insurance that covers all kinds of things

We all take out insurance because we want to make sure we’re covered for that calamitous event – from the car crash to a flooded kitchen, burst pipe or fire. But our insurance covers more.

For instance, all our Car Insurance policies include breakdown support as standard - 24 hours a day. We will come to you even outside your front door or in the wild hills. Handy for when you have a flat tyre or battery. Typically, we’ll be with you within an hour and resolve the issue. But if we can’t, we’ll tow your car to the nearest garage.

We also have KeyCare on our Comprehensive Car Insurance – that’s cover for your keys should they be lost or stolen. If this happens, and your keys aren’t found, we’ll come out and cut you a new key and change all the locks on your bunch of keys once you have our ‘123.ie’ keyfob on your key ring!

Home Insurance covers you for the cost of renting another property should your house become uninhabitable after a claim and we automatically up your cover by 10% for Christmas and for your wedding. Just let us know when you're getting married! 

We value you more!

We know that insurance is a major cost for you! We want you to stay with us and have all your insurance needs with us. So we have exclusive customer discounts of 10% on Home/Car policies (yes – they’re subject to minimum premium and some ts and cs ). Click here

As a 123.ie customer, we believe you should be rewarded for choosing us as your Insurance provider. That’s why we’ve created 123Rewards so you can enjoy some amazing treats, surprises and competitions throughout the year. We’ll even send you a voucher on your birthday to get a coffee and muffin on us! It’s our way of saying thanks. Learn more about 123 Rewards here

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