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My Policy Documents

How do I make a complaint?

If you wish to make a complaint, you can do so either in writing or over the phone:

Phone: (01) 524 6000
Post: The Complaints Manager,
123.ie, RSA House, Dundrum Town Centre, Sandyford Road, Dundrum, Dublin 16

Email: complaints@123.ie

If you have a complaint in relation to the treatment of a claim please contact the Customer Service team at:

Post: RSA Insurance Ireland DAC,
RSA House,
Dundrum Town Centre,
Sandyford Road,
Dublin 16

Phone: +353 (01) 290 1000
Email:  complaints@ie.rsagroup.com

 

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