Popular Customer Queries Don’t forget that you can manage many of your Insurance requirements directly online – just log on to My123 How do I change the car on my insurance policy? How do I add a driver to my policy? How do I get a copy of my No Claims Bonus? How do I pay my direct debit arrears? How do I submit documents online? What does breakdown assist cover? Choose a Category My Policy Documents My Policy Cover Making a Change to my Policy Making a Claim Renewing my Insurance Before you Insure Payments & Direct Debits Contact Us