Car Insurance - Renewing my Insurance
How do I renew online?
Renewing your 123.ie insurance policy online is simple and secure.
For Car and Home Insurance, you’ll need:
- Your policy number (starting with ‘XM’ for car or ‘XH’ for home).
- The policyholder’s surname.
- The policyholder’s date of birth.
Simply visit the 123.ie product page associated with your insurance, click on “Renew my policy”, enter your details, and follow the prompts to complete your renewal payment.
For Travel Insurance, click the renewal link in your email invitation and enter your policy details to proceed.
For Van or Health insurance renewals, call our Customer Care and renewal representatives at:
- Van Customer Care - 01 241 8585
- Health Insurance Renewals - 01 562 5100
If you need help, contact 123.ie customer support—phone numbers are available on our Contact page.
For a step-by-step guide, see How do I renew my insurance policy online?.
I have received a renewal notice, what do I do?
When you receive your renewal notice, review it carefully to ensure all details are correct. If any information needs updating, contact our Renewals team:
- Car Insurance - 01 518 1404
- Home Insurance -01 518 1409
You can also renew your policy online anytime through:
Need more details? See I received a renewal notice—what should I do?.
What is my renewal date?
Your renewal date is listed in your renewal offer and insurance schedule for both Car and Home insurance.
For Car Insurance, you can also check your no-claims bonus, certificate of insurance, and the disc displayed on your windscreen.
If you haven't received your renewal documents, contact us or send an email to info@123.ie for assistance.
Will my policy automatically renew?
Some policies will auto-renew, depending on how you pay. For example, Car Insurance renews automatically if you're on Direct Debit. Home and Travel Insurance usually auto-renew unless you've told us not to. Check your renewal notice or log into your account to see what applies to you.
To find out exactly what applies to you, see our guide: Will my insurance policy auto-renew?.
I’ve found a better price - can you beat it?
If you’ve received a cheaper Car or Home insurance quote elsewhere, call our renewals team:
- Car - 01 518 1404
- Home - 01 518 1409
We’ll check your details and confirm your quote is correct. Just make sure you're comparing like for like when it comes to cover and benefits.
For a detailed guide on the types of cover and benefits to consider, please see Can 123.ie match a cheaper insurance quote?.
Why has my Car Insurance premium increased?
Your Car Insurance premium can increase due to factors like your age, vehicle type, named drivers, claims history, penalty points, or broader external costs (like rising repair or legal fees).
To see what might be impacting your premium, see Why has my car insurance premium increased?.
How do I get a receipt for my renewal payment?
After renewal, you'll receive a confirmation letter via email or post, serving as your payment receipt. For direct debit customers, your payment schedule is included.
For more details on receiving renewal documents, see How do I get a receipt for my renewal payment?.