Health Insurance - Making a Claim
How long does it take for a claim to be settled?
The time it takes to settle a claim depends on the details of your case. Every claim is different, and some take longer than others. But you can help speed things up by:
- Giving us all the information we need when you make your claim
- Staying in touch with your claims handler
- Sending any requested documents as soon as possible
Want to know more? Check out our detailed guide: How long does it take to settle an insurance claim?.
What is a Fraudulent Claim?
A fraudulent claim occurs when someone intentionally omits, misrepresents, alters, or conceals vital information related to a claim to receive payment they would not otherwise be entitled to.
If you suspect someone is making a fraudulent claim, report it to Insurance Confidential at fraud@insuranceireland.eu or through their website.
What is a Third Party?
In insurance terms, the “first party” is the insurer, and the “second party” is the policyholder. A third party is anyone else. If someone makes a claim against you or your vehicle, that person is the third party.
For more information on specific insurance-related products, don’t hesitate to contact us.
What is an adjustor?
An adjustor (sometimes called a claims adjustor or loss adjustor) is the person who checks out the details of your insurance claim. They investigate what happened, look at the damage, and figure out how much we should pay based on what your policy covers. Simply put, they help 123.ie settle claims fairly.