Am I covered for car hire on my policy?

Yes, if your car is damaged and undrivable due to a covered incident, 123.ie provides cover for car hire costs in certain situations. If your car is undrivable due to a covered incident, you may be able to claim up to €200 towards a hire car for any one incident.

What do I need to qualify for car hire reimbursement?

To be eligible, you must meet these conditions:

• Your claim must be valid – The damage to your car must be covered under your policy.

• You need prior approval – Before hiring a car, get approval from your claims handler. They’ll confirm your eligibility and guide you on next steps.

• Certain exclusions apply – Car hire cover doesn’t apply if the only damage is to your windscreen or glass.

How can I make sure my car hire claim is processed quickly?

To speed-up the processing of your application, be sure to:

• Let us know straight away – Contact your claims handler as soon as possible.

• Have your documents ready – Submit any paperwork requested to speed up approval.

• Follow policy terms – Make sure your claim meets all policy conditions outlined in your car insurance policy. See our Policy Documents page for more details.

Where can I find more details?

For full information on cover, limits, and exclusions, check the policy pack issued when you purchased or renewed your policy. If you need help, get in touch or visit our claims page.