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My Policy Cover

What does Key Care cover?

For Car Insurance Customers

Key Care covers the cost of replacing your lost or stolen car and home keys. When Keycare is included, you will receive a key fob to attach to your bundle of keys.

The key fob has a unique number printed on it so that if the keys are lost and found, we will be able to identify them as your own. In addition, we will give the finder a €10 reward if they call the phone number on the back of the fob, and hand the keys in. No details of the key owner will be provided to the finder of the keys.

There is a dedicated 24 hour helpline to call in the event that your keys are:

  • Lost
  • Locked inside the home or car
  • Stolen

The cover includes costs such as:

  • Locksmith charges 
  • New locks (if there is a security risk and if the property belongs to the fob-holder) 
  • Replacement keys (including immobiliser, infra-red handset/alarm) A maximum of 3 keys per lock can be claimed for 
  • Reprogramming of immobilisers, infra-red handsets and alarms attached to the Fob
  • Covers You up to €100 per claim in respect of the cost of a Replacement Key and Locksmith Charges for a broken key/ key broken in a lock by you

If you need to contact Keycare to make a claim you can call them on 01 518 1412. Don’t forget you must call Keycare first as they will need to approve any claims.

The above is summary only, for full details of cover, limits and exclusions please refer to your policy pack which was issued to you when you purchased or renewed your policy.  Our current policy booklet can be found here.


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