What happens after you purchase a van policy with 123.ie?

After purchasing your Van Insurance policy with 123.ie, we'll quickly send your full policy pack, including the insurance schedule, directly to you.

If you've provided an email address, you’ll likely receive these documents electronically, making the process quicker and easier. Otherwise, expect them via post within 3–5 working days.

Which additional documents might I need to provide?

Occasionally, before releasing your insurance certificate and disc, we'll request certain documents for verification:

• Proof of No Claims Bonus (NCB) or named driving experience - This helps verify your driving history and ensures your premium accurately reflects your driving record.

• Copies of driving licences - Clear images of the front and back of the driving licences for all drivers named on the policy help confirm identities and validate licence details.

How do I send these documents to 123.ie?

You can conveniently submit the required documentation via:

• Email - info@123.ie.

• Post - 123.ie, RSA House, Dundrum Town Centre, Sandyford Road, Dundrum, Dublin 16

Make sure to include your policy number and name clearly on all correspondence.

What happens if I don't send these documents promptly?

To avoid complications, it's important we receive these documents within 10 days from your policy start date. Otherwise, your policy could be at risk of cancellation. Prompt submission ensures your coverage remains uninterrupted and you can focus on what matters—driving your van.

Need further assistance with your documents?

We're committed to making insurance simple. If you're unsure about what documents you need or how to send them, ring our team at 01 241 8536. Remember you can always contact us for immediate support, or check our comprehensive policy documents for detailed information.