How do I get a receipt for my renewal payment?

After successfully renewing your insurance policy with 123.ie, you’ll promptly receive a confirmation letter acknowledging receipt of your payment. This document acts as your official payment receipt, essential for your records and peace of mind.

What renewal documents will I receive for my car insurance?

When renewing your Car Insurance policy, you'll receive:

• A confirmation letter of your renewal payment.
• Your updated insurance certificate and disc.
• If paying by direct debit, a clear payment schedule outlining instalment dates and amounts.

Documents will be emailed directly to you if we have your email address, so ensure you save or print them for easy reference. If no email is provided, expect your documents by post within a few working days.

What renewal documents will I get for Home and Travel insurance?

Home and Travel insurance customers receive:

• A confirmation letter verifying receipt of your payment.
• A direct debit payment schedule (home insurance customers paying by direct debit only).

We email these documents directly if we have your email address, making it easy to store digitally. Remember to print or save a copy securely for your records. Otherwise, you'll receive the documents by standard mail.

Can I request a replacement receipt or documents if needed?

Absolutely—if you've misplaced your renewal documents or need additional copies, simply reach out to our friendly Customer Care team, who can easily resend the necessary information.

Have questions or need more assistance?

At 123.ie, we aim to simplify your insurance experience. If you have further queries regarding your renewal documents or payments, don’t hesitate to Contact us. You can also review detailed information in our policy documents.