Home Insurance - Renewing my Insurance

Renewing your 123.ie insurance policy online is simple and secure.

For Car and Home Insurance, you’ll need:

• Your policy number (starting with ‘XM’ for car or ‘XH’ for home).
• The policyholder’s surname.
• The policyholder’s date of birth.

Simply visit the 123.ie product page associated with your insurance, click on “Renew my policy”, enter your details, and follow the prompts to complete your renewal payment.

For Travel Insurance, click the renewal link in your email invitation and enter your policy details to proceed.

For Van or Health insurance renewals, call our Customer Care and renewal representatives at:

• Van Customer Care - 01 241 8585
• Health Insurance Renewals - 01 562 5100

If you need help, contact 123.ie customer support—phone numbers are available on our Contact page.

For a step-by-step guide, see How do I renew my insurance policy online?.

When you receive your renewal notice, review it carefully to ensure all details are correct. If any information needs updating, contact our Renewals team:

• Car Insurance - 01 518 1404
• Home Insurance -01 518 1409

You can also renew your policy online anytime through:

• Car Insurance policy
• 123GO Car Insurance policy
• Home Insurance policy

Need more details? See I received a renewal notice—what should I do?.

Your renewal date is listed in your renewal offer and insurance schedule for both Car and Home insurance.

For Car Insurance, you can also check your no-claims bonus, certificate of insurance, and the disc displayed on your windscreen.

If you haven't received your renewal documents, contact us or send an email to info@123.ie for assistance.

Some policies will auto-renew, depending on how you pay. For example, Car Insurance renews automatically if you're on Direct Debit. Home and Travel Insurance usually auto-renew unless you've told us not to. Check your renewal notice or log into your account to see what applies to you.

To find out exactly what applies to you, see our guide: Will my insurance policy auto-renew?.

If you’ve received a cheaper Car or Home insurance quote elsewhere, call our renewals team:

• Car - 01 518 1404
• Home - 01 518 1409

We’ll check your details and confirm your quote is correct. Just make sure you're comparing like for like when it comes to cover and benefits.

For a detailed guide on the types of cover and benefits to consider, please see Can 123.ie match a cheaper insurance quote?.

After renewal, you'll receive a confirmation letter via email or post, serving as your payment receipt. For direct debit customers, your payment schedule is included.

For more details on receiving renewal documents, see How do I get a receipt for my renewal payment?.

Any premiums we have offered you previously were correct and based on our view of the risk and the way we set our prices at that point in time. As a result, there is no refund due for previous insurance periods.

The premium you have been offered for your coming policy year reflects our updated view of claims costs for your risk and considers rising inflation and any other relevant factors.

We encourage you to review your renewal documentation which outlines your premium, your cover and sums insured as well as highlighting the increased benefits we have introduced this year. Given rising inflation costs, we recommend that you review your buildings sums insured to ensure they reflect today’s rebuilding costs. The following website will help you check costs, please click here

Your renewal documentation also includes details of your renewal payment options. If you currently pay your premium by direct debit, your policy will renew automatically unless you contact us at least 5 working days before your renewal date to advise us that you do not wish your policy to renew automatically.

You can call (01) 524 6000 or email info@123.ie to do this.

You should keep your insurance arrangements under review as there may be other alternatives in the market that could provide savings for you for similar cover. More information in relation to getting insurance quotes is available on the Competition and Consumer Protection Commission website here.

The premium you have been offered for your coming policy year reflects our updated view of claims costs for your risk and considers rising inflation and any other relevant factors. For you, the latest view of claim costs for your risk has resulted in a premium reduction.

The premium you have been offered for your coming policy year reflects our updated view of claims costs for your risk and considers rising inflation and any other relevant factors.