What is my Policy Excess?
Your policy excess is the fixed amount you agree to pay yourself whenever you make a claim on your insurance. After you pay the excess, 123.ie covers the rest of the claim amount, up to the limits of your policy.
What are the excess amounts for 123.ie policies?
Excess amounts depend on the type of policy you have with 123.ie:
Car Insurance Excess
- The standard excess is €300 for Comprehensive and Third Party, Fire & Theft policies.
- Good news - There’s no excess to pay on windscreen and Keycare claims.
For exact details, always check your Car Insurance Schedule under the Policy Details section.
Home Insurance Excess
Your home policy excess can vary depending on the level of discount chosen:
- Standard minimum excess is €250.
- You can choose a higher voluntary excess (€500 or €1,000) to get a lower premium.
- Home Rescue claims have no excess.
Certain claims, like water or oil leaks, carry specific higher excesses (typically €750). Always check your home insurance schedule for exact details.
Travel Insurance Excess
Travel insurance excess depends on the plan chosen—Bronze, Gold, or Platinum. Here’s a quick snapshot:
- Bronze Plan - Typically €150 excess per claim (up to €300).
- Gold Plan - Usually €95 per claim (up to €300).
- Platinum Plan - Generally no excess (€0), making your claims simpler.
Keep in mind that excesses vary based on claim type (e.g., medical, luggage, cancellation), so it's essential to refer to your policy documents or the schedule you received when purchasing or renewing your policy.
Where can I find my specific excess?
Your exact excess is detailed clearly on your policy schedule. You can easily check this through your online My123 account or by reviewing your policy documents.
Can I change my excess?
Yes, especially for home insurance, where choosing a higher excess can lower your premium. For adjustments to your excess or any other details, call our Customer Care team—we're always happy to help you customise your cover.
Why is there an excess?
The excess helps manage insurance premiums and prevents very minor claims. Choosing the right excess balance can ensure you have effective, affordable protection.
Need help or have more questions?
Reach out to our friendly team at 01 524 6000, or visit:
At 123.ie, we're here to make insurance clear and straightforward—so don’t hesitate to get in touch!