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Making a Change to my Policy

How do I arrange a temporary change of car?

For Car Insurance Customers

If your own car is off the road for any reason or you are looking to borrow a car, you can organise a temporary transfer of insurance. You can do this for a maximum of 30 days in the policy year.

We can only insure one car at a time so we will have to remove the existing car from the policy and add the temporary car in its place. This means that neither you nor any of your named drivers can drive your own car during the time of the transfer.

The policyholder may have the option of using their Driving of Others Cars extension. This benefit only applies to the policyholder and provides Third Party Only cover. Please refer to your insurance schedule and policy pack to confirm if you have Driving of Other Cars.

The borrowed car will have the same level of cover that is on your policy and will cover any named drivers.

Just remember that you cannot temporarily cover a car on your policy if you are the registered owner or if you are in the process of becoming the registered owner.

When you call we will need to confirm the following car details with you:

  • Registration
  • Make, model & style
  • Exact engine capacity
  • Value of the car
  • Date & time of transfer

The borrowed car will have to meet certain criteria in order to be put on cover; you will need to make sure that the following are all true:

  • The vehicle is a private car and will not be used for commercial travelling
  • The vehicle is not owned or registered to you
  • The vehicle has not been modified from the standard specification in any way
  • The vehicle is a right hand drive
  • The vehicle has a valid NCT (if applicable)

If you do not meet the above criteria please contact our Customer Care team who can go through the options available to you.

Acceptance criteria, terms and conditions apply.

Customer Care:

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